Contact

We're here to help

Support & general enquiries
shahzad.alvi@astrowatch.live
We aim to reply within 1–2 business days.

What to contact us about

  • Technical support — installation, activation, features, or bugs. Include your Windows version and, if it's an activation issue, your order reference.
  • Licence & activation — didn't receive your key, or need to re-activate? We'll sort it out.
  • Feature requests & feedback — we'd love to hear it.

Billing, invoices & refunds

AstroWatch Pro is sold through the Microsoft Store, which acts as the Merchant of Record and handles billing and tax. For invoices, receipts, payment methods, or refunds, use your Microsoft account order history (account.microsoft.com). See our Refund Policy. You're always welcome to email us and we'll help coordinate.

Business details

AstroWatch is operated by Shahzad Alvi, sole proprietor, Pakistan.
Email: shahzad.alvi@astrowatch.live
Website: astrowatch.live

AstroWatch Pro is purchased through the Microsoft Store; Microsoft is the Merchant of Record and seller of record for Store orders.