Refund Policy — AstroWatch

We want you to be happy with AstroWatch Pro. The Pro upgrade is sold through the Microsoft Store, so refunds are handled by Microsoft under the Microsoft Store refund policy. If something isn't right, get in touch — we'll help you sort it out.

How to request a refund

AstroWatch Pro is purchased through the Microsoft Store, our Merchant of Record, so refunds are requested through Microsoft:

Sign in to your Microsoft account order history (account.microsoft.com), find the AstroWatch Pro order, and choose Request a refund, or
Follow the steps in the Microsoft Store refund policy, or
Email us at shahzad.alvi@astrowatch.live and we'll help you through it.

Refund eligibility and timing are determined by Microsoft. Approved refunds are returned to your original payment method by Microsoft, typically within a few business days (your bank may take a little longer to post it).

Scope

Applies to AstroWatch Pro purchased through the Microsoft Store.
The free edition involves no payment and needs no refund.
After a refund, the Pro entitlement is removed and the app returns to the free edition.

Questions

Email shahzad.alvi@astrowatch.live — we're glad to help.

AstroWatch Pro is purchased through the Microsoft Store (Microsoft), the Merchant of Record; Microsoft handles billing, tax and refund enquiries for Store orders.